If something goes wrong during an installation or repair, having the right support makes all the difference.
With TauApp 2.0 + BLUEWAY and an internet connection (via our T-CONNECT/T-GATEWAY devices or your smartphone), our technicians can connect remotely to the control board to support you directly on-site.
Imagine standing in front of the automation and needing help to troubleshoot a fault or verify a configuration.
Thanks to the internet connection between the control board, BLUEWAY, and TauApp 2.0, the TAU technical team can step in remotely to help you diagnose and resolve the issue.
TAU Remote Technical Support is designed to speed up technical assistance: shorter diagnostic times, fewer headaches in the field, and faster troubleshooting. Best of all, you can rely on experts who know TAU products inside out.
It is a tool that guides you through every service call.
Configuration. Diagnostics. Firmware updates. Transmitters. And, when you need it, TAU Remote Technical Support.
Bring TauApp 2.0 to your next jo
Via Enrico Fermi 43
36066 Sandrigo (Vi) Italy
info@tauitalia.com
+39 0444 750190
P.IVA 02330630241
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Via Enrico Fermi 43
36066 Sandrigo (Vi) Italy
info@tauitalia.com
+39 0444 750190
P.IVA 02330630241
Sign up for our newsletter